Call Center Agents

Ooredoo's call center agents ensure seamless customer experiences in Qatar, supporting the company's commitment to exceptional service as a regional telecom leader. Canadian LMIA Approved Companies Hiring with Visa Sponsorship If you're passionate about communication, problem-solving, and helping customers, a call center agent role at Ooredoo can be an excellent career choice. Why Work as a Call Center Agent at Ooredoo in Qatar? Ooredoo offers several advantages for call center agents, making it a sought-after employer: Job Stability: Working in a leading telecom company ensures long-term job security. Career Growth: Opportunities to advance to supervisory roles or transition to other departments. Competitive Salaries: Ooredoo provides attractive compensation packages with additional perks. Professional Development: Agents receive comprehensive training to improve their communication and problem-solving skills. Dynamic Work Environment: A fast-paced and supportive atmosphere that encourages learning and teamwork. Joining Ooredoo as a call center agent not only provides immediate employment but also paves the way for future career opportunities within the organization. Roles and Responsibilities of a Call Center Agent Call center agents at Ooredoo manage customer interactions and ensure high levels of satisfaction. Core Responsibilities: Customer Support: Handle inbound and outbound calls professionally. Address customer inquiries about Ooredoo services, billing, and technical issues. Problem-Solving: Resolve customer complaints or escalate them to relevant departments. Provide accurate information and effective solutions to customer problems. Sales and Upselling: Promote Ooredoo's products and services during interactions. Achieve individual and team sales targets. Documentation: Maintain detailed records of customer interactions. Update customer profiles in the database.

Ooredoo is a leading telecommunications company in Qatar, providing a wide range of services and solutions to both individual and business customers. As a regional leader, Ooredoo is committed to delivering exceptional customer experiences and supporting the country's digital transformation.