About the Department
Performs difficult professional work providing protective social work services to clients in the Adult Services unit of the Department of Social Services, and related work as apparent or assigned. Work is performed under the moderate supervision of the Social Work Supervisor.
Please Note: this position specifically performs work as the Adult Home Specialist in the Adult Services Unit of the Department of Social Services.
Onslow County Social Services is committed to making living better through serving adults in adult care homes, family care homes and adult day centers; making sure each operates within the applicable rules, regulations and laws through monitoring and providing technical assistance and training to facility staff; assist clients and families in locating and arranging for appropriate out-of-home care; and assist clients in planning for long term supports and services.
Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Duties
- Provides intensive social work services in serious and complicated cases which require the flexible use of a wide range of social work skills and intervention techniques in the Adult Protective Services unit of the Department of Social Services.
- Investigates alleged abuse, neglect, or financial exploitation, conducts guardianship assessments, and collaborates with community partners to provide the least restrictive interaction for the vulnerable adult.
- Performs comprehensive assessments to identify needs and establish appropriate service plans for clients.
- Conducts routine monitoring and assists the Division of Health Service Regulation in completing a comprehensive annual or bi-annual survey of each adult care home and family care home in the County.
- Investigates complaints regarding resident care or operations of facilities.
- Conducts the corrective action process, including negative licensure action and administrative penalties.
- Provides technical assistance to facilities to ensure they operate within state regulation and laws.
- Working cohesively with the client, hospitals, facilities and with community agencies to ensure adults are linked to services that will allow them to function at their highest possible level.
- Certification of new adult day care/day health programs, annual recertification of existing programs, and monthly monitoring to ensure standards are maintained.
- Assists with the referral process for placement of clients in adult care homes or family care homes.
- Performs accurate assessments to identify needs and establishes appropriate service/treatment plans for clients; may provide supportive/directive counseling to clients and families in identifying resources for referral and assistance.
- Serves as an multi-disciplinary team member; refers clients for services to meet financial, psychological, emergency care, emotional or other needs.
- Facilitates or develops community or service resources and/or develop volunteer programs.
- Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteered.
- Performs related tasks as required.
Minimum Qualifications
Considerable knowledge of social work principles, techniques, and practices and their
application to individual casework group work and community problems. Knowledge of the
psychosocial, socioeconomic, and behavioral problems and associated treatment.
Knowledge of governmental and private organizations and community resources. Knowledge
of laws, regulations and policies which govern the program. General knowledge of medical
terminology, disease processes and their treatment is required In certain programs or
settings. Skill in establishing rapport with a client and applying techniques of assessing
psychosocial, behavioral, and psychological aspects of client's problem. Ability to establish
and maintain effective working relationships with administrative superiors members of case
load and their families, and with civics medical, social and religious organizations. Ability to
train or instruct lower-level social workers, students, or interns. Ability to express ideas clearly
and concisely and to plan and execute work.
Other Qualifications
Bachelor's degree required in social work or related field; Master's Degree preferred. Some experience in
protective services social work, or equivalent combination of a Bachelor's degree and experience.
Special Requirements:
- Knowledge/experience working in long term care, adult day care, and/or working with older or disabled adults
- Valid driver's license as this position requires operating County vehicles.
Salary will be determined based on qualifications, internal equity, budget and market considerations.