EatEasy - Order Food & Grocery Online
Website:
eateasy.ae
Job details:
Strict criteria: FoodTech experience required; CTC expectations must not exceed 8 LPA
Company Description
EatEasy is a leading food delivery platform in the UAE, connecting customers to over 13,000 restaurants across Dubai, Sharjah, Abu Dhabi, and Northern Emirates. Since its founding in 2013 and headquartered in Dubai, EatEasy has become a full-stack delivery solution offering seamless ordering, real-time tracking, loyalty programs, and 24/7 support. The platform provides access to a diverse range of cuisines, catering to all tastes with options from local favorites to renowned international brands. EatEasy is dedicated to making the food delivery experience effortless and rewarding for its customers.
Job Description: Online Account Manager
About the Role
We are looking for a dynamic and data-driven Online Account Manager to manage and grow
restaurant partnerships on our platform. In this role, you will be responsible for acquiring new
restaurant partners, maintaining strong relationships with existing partners, and using data insights
to improve performance, sales, and operational efficiency.
You will work closely with restaurant partners to optimize their presence on the platform, increase
order volumes, and execute promotional campaigns while ensuring smooth day-to-day operations.
Key Responsibilities
Restaurant Acquisition & Onboarding
• Identify and acquire 30–50 restaurant partners per month through prospecting, lead
generation, and cold outreach.
• Negotiate commercial terms and manage the end-to-end onboarding process.
• Guide partners through platform setup including menu uploads, pricing, and images.
Account Management & Partner Engagement
• Build and maintain strong relationships with restaurant partners via calls, emails, online
meetings, and presentations.
• Educate partners on platform features, promotions, and best practices to improve
performance.
• Act as the primary point of contact for partner queries and support.
Sales & Campaign Execution
• Promote partnership opportunities and advertising products to restaurant partners.
• Drive participation in discount campaigns, promotions, and marketing activities.
• Achieve monthly sales and campaign participation targets.
Data Analysis & Performance Optimization
• Monitor key performance metrics such as:
o Order volume
o Acceptance rates
o Delivery performance
o Customer ratings and feedback
• Analyze restaurant performance using Excel/Google Sheets and BI tools.
• Provide insights and recommendations to partners to improve sales and efficiency.
Market Expansion & Growth
• Identify high-potential restaurants and onboard them to strengthen the platform’s
assortment.
• Support restaurant partners with menu optimization, pricing strategy, and promotional
planning.
• Identify upselling opportunities including advertising and marketing solutions.
Reporting & Business Insights
• Prepare regular sales, performance, and campaign reports.
• Use data insights to improve acquisition strategies, partner engagement, and revenue
growth.
Requirements
Education
• Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.
Experience
• 1–3 years of experience in:
o Food delivery platforms
o Restaurant partnerships
Click on Apply to know more.