About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>Health Reimbursement Arrangement</li>
<li>Gym Membership</li>
<li>401(k) matching</li>
<li>Paid time off</li>
<li>Profit sharing</li>
</ul>
</div>
<div class="trix-content">
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<strong>Job Title</strong>: Administrative Assistant- Mental Health Agency<br><br><strong>Job Summary:</strong><br>We are seeking a highly organized and compassionate individual to join our mental health agency as an Administrator. In this key role, you will be responsible for facilitating administrative operations while prioritizing the well-being of our staff, clients, and the overall success of the organization. Your primary focus will be maintaining compliance and ensuring accurate and up-to-date documentation from both clients and staff. If you are passionate about mental health, possess excellent organizational skills, and thrive in a dynamic environment, we invite you to apply.<br><strong>Responsibilities:</strong>
</div><ol>
<li>Administrative Oversight:<ul>
<li>Develop and implement administrative policies, procedures, and systems to ensure smooth operations.</li>
<li>Oversee day-to-day administrative activities, including scheduling, record-keeping, and data management.</li>
<li>Provide communication and support to administrative staff, promoting a positive and inclusive work environment.</li>
</ul>
</li>
<li>Compliance and Documentation:<ul>
<li>Ensure compliance with all applicable laws, regulations, and industry standards.</li>
<li>Monitor and update client and staff documentation, including assessments, treatment plans, progress notes, and other required records.</li>
<li>Conduct regular audits to verify compliance and address any deficiencies promptly.</li>
<li>Contact insurance providers to confirm client coverage, benefits, copays, and pre-authorization requirements. </li>
</ul>
</li>
<li>Client Relations:<ul>
<li>Maintain a client-centered approach, emphasizing respect, dignity, and confidentiality.</li>
<li>Assist with client intake procedures, ensuring accurate and complete documentation.</li>
<li>Respond promptly to client inquiries and concerns, seeking to resolve issues in a compassionate and efficient manner.</li>
</ul>
</li>
<li>Collaboration and Communication:<ul>
<li>Collaborate with other department heads and agency leadership to streamline processes and optimize interdepartmental communication.</li>
<li>Attend regular meetings to update staff on administrative matters, policy changes, and organizational updates.</li>
</ul>
</li>
</ol><div><strong>Qualifications:</strong></div><ul>
<li>Proven experience in an administrative or managerial role, preferably in a mental health or healthcare setting.</li>
<li>Strong knowledge of compliance requirements and documentation practices in the mental health industry.</li>
<li>Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.</li>
<li>Exceptional interpersonal and communication skills, with the ability to build rapport with staff and clients.</li>
<li>Proficient in using electronic health record (EHR) systems and other relevant software applications.</li>
</ul><div>We are committed to providing a supportive and inclusive work environment that promotes the well-being of our staff and clients. If you are a self-starter who is passionate about mental health and possess the necessary skills and qualifications, we encourage you to apply for this rewarding opportunity.<br>To apply, please submit your resume, cover letter, and any relevant certifications. Only shortlisted candidates will be contacted for an interview.</div>
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