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Community Management

Location

remote

JobType

Full-Time

About the job

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About the role

As a Community Moderator, you will be the face and voice of the Ondo Foundation in our online communities. Your role will involve fostering a positive and engaged environment, assisting members, and ensuring our channels reflect the values of the Ondo Foundation. If you're passionate about decentralized finance, tokenization, and building inclusive communities, this is the role for you! Key Responsibilities Community Engagement - Actively monitor Discord and Telegram channels to ensure a welcoming and professional environment. - Respond promptly to member inquiries, providing accurate information or escalate issues as necessary. - Spark and guide meaningful discussions related to Ondo Foundation's initiatives, DeFi, blockchain technology, and tokenization. Moderation - Uphold community rules and guidelines to maintain a safe and respectful space. - Address inappropriate behavior or content by issuing warnings, muting, or banning users when necessary. - Regularly review and update community guidelines as needed. Content and Events - Share announcements, updates, and educational content to keep the community informed. - Organize and participate in community events, such as AMAs, quizzes, or discussion sessions. - Collaborate with the Ondo team to promote and execute initiatives across platforms. Insights and Growth - Gather and relay community feedback to help shape future initiatives. - Track engagement metrics and identify trends to improve community satisfaction.

About the company

The Ondo Foundation is on a mission to reshape the financial ecosystem by advancing open, transparent, and inclusive finance. We are committed to fostering a vibrant community around our vision, and we're looking for a Community Moderator to help us engage with and support our growing audience on Discord and Telegram.

Skills

Community Manager
Moderation
Discord
Telegram
DeFi
Blockchain
Tokenization