Senior Director -Enterprise Architecture and AI

Who We Are

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live.  We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. 

At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. 

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.  

  

Position Summary

Senior Director of Enterprise Architecture and AI will lead the enterprise application architecture function and design and implementation of cloud-based API and data solutions, with a strong emphasis on enterprise architecture, application Architecture, API Management (APIM) platform, data lakes platforms like Snowflake, and scalable SaaS solutions. This role involves architecting robust and efficient data infrastructures and business applications that align with the organization’s strategic goals. The candidate will be hands-on and lead, manage, and mentor teams of engineers and architects at varying levels, driving both the data strategy and enterprise architecture initiatives. High-level collaboration with cross-functional teams and leadership is critical to support advanced analytics, business intelligence, and overall operational excellence. 

Located at our office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.

 

Responsibilities include but are not limited to: 

•  Leadership and Team Management: Lead, manage, and mentor teams of architects and data engineers at varying levels, API developers and managers, fostering a collaborative and high-performance work environment to meet business objectives. 

• Develop and execute a comprehensive data strategy that aligns with the organization’s goals, focusing on cloud-based data solutions and platforms like Snowflake. 

• Enterprise Architecture: Design and implement scalable enterprise and business application architectures, ensuring integration with existing systems and alignment with business objectives. 

• Cloud and SaaS Solutions: Lead the adoption and optimization of cloud-based and SaaS solutions, ensuring they meet security, scalability, and performance standards.  

• Data Infrastructure: Architect and manage robust data infrastructures, including data lakes, to support advanced analytics, business intelligence, and operational needs. 

• API Management: Oversee the design, implementation, and maintenance of restful APIs, ensuring they enable seamless integration and communication between systems and applications. 

• Data Governance: Establish and enforce data governance policies and best practices to ensure data quality, security, and compliance with regulatory requirements. 

• Innovation and Continuous Improvement: Drive continuous improvement and innovation in data engineering and enterprise architecture practices, staying current with industry trends and emerging technologies. 

• Resource Allocation and Budget Management: Manage resources effectively, including budget planning and allocation, to support data and application architecture initiatives and ensure optimal use of technology investments. 

• Responsible for ensuring seamless data integration, storage, and retrieval processes, as well as the secure and efficient deployment of enterprise and business applications. 

 

We're Excited if this is You!

Experience and Qualifications of the Role:

•  Minimum of 8 years of technology experience, focused on enterprise architecture, API management and data engineering, with increasing levels of responsibility and a minimum of 5 years in a senior leadership position managing teams and managers.  

• Minimum 3 years of direct people management experience (including those who manage others) with a track record of consistently recognizing and rewarding excellent performance and effectively managing team and individual performance issues head-on, without delay.  

• Cloud and Data Solutions: Experience with cloud-based data solutions, particularly with platforms such as Snowflake, Jitterbit, AWS, Azure, or Google Cloud.  

• Enterprise Applications: Demonstrated experience in designing and implementing complex enterprise and business application architectures.  

• SaaS Solutions: In-depth knowledge and experience with SaaS solutions, including their deployment, management, and optimization.  

• Data Infrastructure: Significant experience architecting and managing data infrastructures, including data lakes and data warehouses.  

• API Management: Hands-on experience with API design, implementation, and management to ensure seamless system integration.  

• Collaboration and Stakeholder Engagement: Proven ability to work effectively with cross-functional teams, stakeholders, and leaders to drive alignment and project success.  

• Innovation and Technology Trends: Actively remaining current with the latest industry trends, emerging technologies, and best practices in data engineering and enterprise architecture. Experience deploying AI-enabled solutions in production and guiding practical AI adoption across business or engineering workflows.  

 

Education:

• Bachelor of Science or Engineering in Computer Science or equivalent experience required.

  

Certificates, Licenses, Registrations:   

• N/A

 

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $205,280 - $307,920 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.  

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies:

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.  

Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.  

Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.  

Peer Relationships -  Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. 

Innovation Management - Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Provides residential service line protection and home warranty solutions.