Job Summary:
We are seeking a highly skilled and experienced Senior Business Analyst with a strong background in the E-Commerce domain. The ideal candidate will possess excellent communication and analytical skills, be a proactive team player, and have a proven track record of driving business success through strategic analysis and project management.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and analyse business requirements for E-Commerce projects.
- Conduct detailed analysis of business processes and systems to identify areas for improvement and optimization.
- Develop and present business cases, project plans, and proposals to senior management.
- Work closely with IT and development teams to ensure that solutions meet business needs and are delivered on time and within budget.
- Facilitate workshops and meetings to elicit requirements and drive consensus among stakeholders.
- Write user stories and acceptance criteria to clearly communicate requirements to development teams.
- Facilitate refinement sessions to ensure user stories are well-understood and ready for development.
- Create and maintain comprehensive documentation, including process maps, use cases, and functional specifications.
- Provide expert guidance and support during the implementation and testing phases of projects.
- Monitor and report on project progress, risks, and issues, and implement corrective actions as needed.
- Stay updated with industry trends and best practices in E-Commerce and SAP CC to provide innovative solutions and recommendations.
- Mentor and guide junior analysts and team members to foster a collaborative and high-performing team environment.
Requirements
- Strong analytical and problem-solving skills with the ability to think strategically and translate business needs into actionable solutions.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels.
- Proven experience in project management and the ability to manage multiple projects simultaneously.
- Proficient in using business analysis tools and software, such as Microsoft Visio, JIRA, or similar.
- Demonstrated ability to work independently and as part of a team, with a proactive and collaborative approach.
- Familiarity with Agile methodologies and experience working in an Agile environment is preferred.
Benefits
• A competitive salary and benefits package.
• Mentorship and learning opportunities from experienced professionals.
• A collaborative and growth-oriented work environment.