Technical Support Consultant AEP

Be the go-to tech expert —assist customers via phone, email, and chat Solve real-world problems by troubleshooting Adobe’s Marketing Cloud solutions Test and report bugs before new features go live Work with engineering teams to resolve technical issues Educate users on how to maximize Adobe’s tools for their business success Track and manage incidents professionally and within deadlines Strong English communication skills (verbal & written) 2+ years in enterprise technical support (preferably in a high-tech environment) Web technologies expertise: ✅ HTML, JavaScript, Web 2.0 ✅ SQL & data warehouses (writing queries) ✅ PHP or other server-side languages ✅ Flash/HTML5 knowledge Experience with digital marketing & analytics: ✅ SEO/SEM knowledge ✅ Hands-on experience with Google Analytics, SiteCatalyst, or similar tools ✅ Understanding of Internet marketing & statistics

OmHRA Pvt Ltd is associated with Adobe Systems, a global tech giant that is known for its innovation and digital experiences.