Director, IT

About Us

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.

OUR TEAM

At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.

To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.

What You’ll Need

Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.

The Director of IT manages the business’ technology infrastructure, leads IT staff, leads daily activities and operations of the IT department in a cloud environment, ensures that systems are secure, scalable, and efficient. Responsible for the areas of network security, Netsuite, system integrations to 3rd party, EDI, data processing, systems and network administration, equipment and software purchases.

Key Responsibilities

• Lead and manage the IT infrastructure team, providing guidance, mentorship, and hands-on support.
• Develop and implement scalable and resilient infrastructure strategies that align with business goals.
• Oversee infrastructure projects, ensuring timely delivery, cost-effectiveness, and minimal disruption to business operations.
• Implement and enforce IT infrastructure policies, procedures, and standards.
• Evaluate and recommend new technologies such as automation, to improve efficiency, scalability, and security.
• Managing cybersecurity for the business, including but not limited to security infrastructure updates and patches, etc.
• Conduct risk assessments and develop disaster recovery and business continuity plans.
• Ensure IT infrastructure is compliant with industry regulations and internal security policies.
• Establish and implement network security and act as gatekeeper for developers, 3rd party vendors and engineers to ensure security compliance.
• Oversee troubleshooting, systems backups, archiving, and disaster recovery and provide expert support when necessary. Work with project teams to help implement Internal Systems.
• Oversee help desk activities. Respond to escalated help desk issues. Interact with internal users on all levels to help resolve IT-related issues and provide answers in a timely manner.
• Manage and provide DBA support to all backend databases for company Financial Systems, Web Sites and Intranet Sites.
• Build and maintain vendor relationships and manage the purchase of all hardware, software, and other IT related supplies. Ensure that company assets are inventoried and maintained responsibly.
• Participate in contract and service agreement negotiations to optimize infrastructure investments.
• Oversee budget planning, cost control, and resource allocation for infrastructure initiatives.
• Initiate and implement improvements in all areas of IT responsibility. Advise managers concerning IT trends, technical problems, equipment needs, system upgrades and priorities and recommend appropriate, cost-effective IT technology solutions.
• Communicate effectively with internal users to identify needs and evaluate alternative business solutions. Continually seek opportunities to increase internal user satisfaction.
• Actively seek areas for improvement in internal IT processes along with possible solutions.
  
  

Qualifications

• 10 years network management, ERP management, and computer systems experience, with at least 5 years in a hands-on leadership/management role
• Strong technical knowledge of network and systems administration, cloud solutions, cybersecurity and enterprise software
• Netsuite experience required
• Experience in managing cybersecurity infrastructure
• Experienced in managing on prem and cloud-based/data center infrastructure
• Experience in managing day to day IT support of a technology business and the staff required to maintain support across the business.
• Must be a good problem solver with strong project and process management skills
• Must be a high-level thinker, team leader, and roll up the sleeves person to perform the duties to support the business.
• Proven track record managing corporate standards to a business unit
• Solid service orientation with effective interpersonal and communications
• Must have proven ability to handle sensitive and confidential information
  
  

Reports to: Chief Financial Officer

Compensation: $190-200k base salary + bonus

We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.