Website:
tanuh.ai
Job details:
Contract Duration: 1 Year (Consultant-Renewed based on project requirements)
Compensation: ₹8–12 LPA
Job Summary
The Office & IT Manager will be responsible for ensuring the efficient day-to-day functioning of office administration, facilities, and IT operations. The role will oversee office infrastructure, vendor management, procurement, IT assets, user support, and technology coordination to enable a productive, secure, and well-managed workplace.
The incumbent will work closely with internal teams, external vendors, and service providers to ensure seamless administrative and technology support across the organization.
Key Responsibility Areas (KRAs)
1. Office Administration & Operations
Oversee day-to-day office administration and ensure smooth functioning of administrative processes.
Manage reception, visitor coordination, courier services, document management, and office communication.
Coordinate administrative support across departments and ensure timely resolution of operational issues.
2. Facilities Management
Serve as the primary point of contact for facility management and building maintenance.
Ensure proper upkeep of office spaces, meeting rooms, collaboration areas, laboratories, and common facilities.
Coordinate preventive and corrective maintenance for electrical, networking, HVAC, furniture, and office infrastructure.
3. IT Infrastructure & User Support
Coordinate the setup, deployment, and maintenance of laptops, desktops, printers, networking devices, and other IT equipment.
Ensure timely onboarding and offboarding of IT assets for employees, consultants, interns, and visitors.
Coordinate with external IT vendors for troubleshooting, maintenance, repairs, and warranty support.
Monitor office internet connectivity, Wi-Fi, networking infrastructure, and IT service availability.
Provide Level-1 user support and escalate complex technical issues to external service providers where required.
Ensure availability of collaboration tools, meeting room technology, and video conferencing systems.
4. IT Asset & Software Management
Maintain accurate records of IT assets, software licenses, warranties, and annual maintenance contracts.
Track allocation, movement, return, and disposal of IT equipment.
Coordinate procurement and lifecycle management of IT hardware and software.
Ensure periodic verification of IT inventory and compliance with organizational policies.
5. Information Security & Compliance
Support implementation of organizational IT security policies and best practices.
Coordinate endpoint security, antivirus deployment, data backup, and access management through external vendors.
Assist in maintaining documentation related to IT policies, asset compliance, and information security.
Promote awareness of cybersecurity best practices among employees.
6. Vendor & Service Provider Management
Identify, evaluate, onboard, and manage vendors for administrative services, facility management, IT infrastructure, and office supplies.
Obtain quotations and coordinate procurement in accordance with organizational procurement guidelines.
Monitor vendor performance, service quality, SLAs, and contract compliance.
7. Procurement & Inventory Management
Oversee procurement of office supplies, stationery, pantry items, IT equipment, and employee onboarding kits.
Maintain optimum inventory levels while ensuring cost-effective purchasing.
Coordinate with stakeholders for procurement planning and timely delivery.
8. Finance & Invoice Coordination
Verify vendor invoices and supporting documentation before submission to Finance.
Coordinate invoice processing and payment follow-up.
Track administrative and IT operational expenses and identify opportunities for cost optimization.
9. Logistics & Event Support
Coordinate logistics for meetings, workshops, conferences, demonstrations, and official visits.
Manage travel, accommodation, and local logistics for employees, consultants, collaborators, and guests.
Support internal events, employee engagement activities, and organizational programs.
10. Administrative Systems & Documentation
Maintain updated administrative records, vendor databases, IT documentation, and operational SOPs.
Ensure proper documentation of assets, procurement records, maintenance schedules, and service contracts.
Develop and maintain operational trackers and dashboards.
11. Monitoring & Reporting
Maintain dashboards for facilities, IT assets, inventory, vendor performance, and administrative operations.
Prepare periodic operational reports for management.
Track key performance indicators related to office administration and IT support.
12. Continuous Improvement
Identify opportunities to improve workplace efficiency, digitalization, and administrative processes.
Recommend technology solutions and automation initiatives to enhance operational effectiveness.
Support implementation of organizational improvement initiatives.
Requirements
Qualification & Experience
MBA(preferred) & Bachelor’s degree in Administration, Information Technology, Computer Science, Engineering, Business Administration, or a related discipline.
4–8 years of experience in office administration, facilities management, IT operations, or workplace management.
Experience in research institutions, startups, healthcare organizations, universities, or technology organizations will be preferred.
Required Skills
Strong administrative and organizational skills.
Working knowledge of IT infrastructure, networking, hardware, software, and endpoint management.
Vendor management and procurement experience.
Excellent coordination and stakeholder management skills.
Knowledge of Microsoft 365/Google Workspace and common collaboration platforms.
Basic understanding of cybersecurity and IT asset management.
Strong problem-solving and multitasking abilities.
Excellent verbal and written communication skills.
Key Competencies
Ownership and accountability
Customer and employee service orientation
Planning and execution
Vendor and stakeholder management
Attention to detail
Continuous improvement mindset
Integrity and confidentiality
Ability to work in a fast-paced, dynamic environment
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