VeloData Global Pvt Ltd
Website:
velodata.in
Job details:
Office Administration & Client Support
We are looking for a dynamic and well-organized Customer Service Executive to join our growing team. The ideal candidate should possess excellent English communication skills, strong office administration abilities, and a customer-first attitude to ensure smooth coordination and exceptional client support.
This role is perfect for someone who is professional, proactive, detail-oriented, and capable of handling day-to-day office operations while maintaining positive relationships with clients.
Key Responsibilities
* *Client Support & Communication*
Handle client inquiries through phone calls, emails, and messages professionally.
Provide timely and accurate information to clients regarding services and updates.
Build and maintain positive relationships with clients.
Coordinate with internal teams to ensure smooth client servicing.
Resolve basic client concerns and escalate issues when required.
*Office Administration*
Manage daily office administrative activities efficiently.
Maintain records, files, reports, and documentation.
Schedule meetings, appointments, and follow-ups.
Prepare and maintain reports using MS Office tools.
Support smooth coordination between departments.
*Communication & Coordination*
Draft professional emails and internal communications.
Maintain proper communication etiquette with clients and team members.
Ensure timely follow-up on pending tasks and requests.
Assist management with operational and coordination tasks.
*Required Skills*
Excellent spoken and written English communication skills.
Strong interpersonal and client-handling abilities.
Good knowledge of MS Office (Word, Excel, Outlook, PowerPoint).
Basic office administration and coordination skills.
Ability to multitask and work in a fast-paced environment.
Positive attitude, professionalism, and problem-solving mindset.
*Preferred Qualifications*
Graduate in any discipline.
Previous experience in customer service, administration, front office, or client support roles is preferred.
Click on Apply to know more.