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About PickHere
PickHere is a neighbourhood parcel hub focused on making last-mile delivery simpler, smarter and more convenient. We help customers receive and collect their online orders conveniently, while also building solutions for apartments, communities, local businesses and logistics partners.
About the Role
We are looking for an energetic and customer-friendly Office & Sales Executive to manage day-to-day activities at our parcel hub and build awareness of PickHere within the surrounding locality.
This is a hands-on role combining office operations, customer interaction, parcel handling and field marketing/sales.
Key Responsibilities
Hub & Office Operations
- Receive, verify, record and safely store customer parcels.
- Hand over parcels to customers following PickHere’s verification/OTP process.
- Maintain accurate parcel and customer records.
- Handle customer queries through phone, WhatsApp and in person.
- Keep the hub organised and ensure smooth day-to-day operations.
- Follow PickHere’s SOPs for parcel receiving, storage and handover.
Sales & Local Marketing
- Conduct door-to-door marketing in nearby residential areas and apartments.
- Introduce PickHere’s services to potential customers and explain how it works.
- Generate new customer registrations and service requests.
- Build relationships with apartment security staff, associations, local businesses and other potential partners.
- Distribute flyers, visiting cards and promotional material.
- Follow up with potential customers and convert enquiries into users.
- Collect local customer feedback and share insights with the PickHere team.
Customer Support
- Help customers understand how to use their PickHere address for online orders.
- Assist customers with profile verification and parcel collection.
- Resolve basic customer issues and escalate operational issues when required.
- Maintain a professional and friendly customer experience.
Requirements
- 0–2 years of experience in sales, customer service, retail, logistics or a similar role.
- Good communication skills in English,Hindi and Kannada.
- Comfortable speaking with customers and visiting homes/apartments for marketing.
- Basic smartphone and computer skills.
- Ability to maintain records accurately.
- Positive attitude and willingness to take ownership.
- Two-wheeler and valid driving licence would be an advantage.
Who We're Looking For
Someone who is:
- 🗣️ Comfortable talking to new people
- 🤝 Customer-focused and approachable
- 🚶 Willing to do field marketing and door-to-door outreach
- 📦 Responsible and organised with parcel handling
- 📈 Interested in sales and business growth
- 🚀 Excited to work with an early-stage startup and take ownership
What You Can Expect
- Opportunity to work closely with the founding team.
- Hands-on experience across logistics, sales, customer operations and startup growth.
- Opportunity to grow with PickHere.
- Performance-based incentives for customer acquisition and sales.
- If you enjoy meeting people, solving customer problems and being part of a growing startup, we'd love to hear from you.
Click on Apply to know more.
