Website:
flytravio.com
Job details:
Job Description – Offers & CMS Executive
Position: Executive / Senior Executive – Offers & CMS
Department: Product / E-commerce / Marketing
Industry: Online Travel / OTA
Location: Goa - On site
Reporting To: Manager
Key Responsibilities
1. Offer Management – Create, configure and maintain promotional offers across Flights, Hotels, Holiday Packages and other OTA products.
2. Coupon Code Management – Create and manage coupon codes, including validity, discount value, minimum booking amount, product eligibility, usage limits and customer eligibility.
3. CMS Management – Manage website CMS content including banners, promotional tiles, landing pages, offer pages, campaign content and promotional messaging.
4. Campaign Execution – Implement promotional campaigns as per approved commercial and marketing plans and ensure timely activation/deactivation.
5. Offer Configuration & Validation – Verify offer rules, fare/product eligibility, discount calculations, stacking logic and applicable terms before going live.
6. Website Merchandising – Ensure relevant offers and promotions are correctly positioned across the website/app to improve visibility and conversion.
7. Coordination with Internal Teams – Work closely with Product, Technology, Marketing, Sales, Operations and Finance teams for campaign implementation and issue resolution.
8. Supplier/Partner Coordination – Coordinate with airlines, hotels, DMCs, payment partners and other suppliers for partner-funded offers and promotional campaigns.
9. Offer Performance Tracking – Monitor coupon usage, bookings, revenue, discount cost, conversion and campaign performance.
10. Competitor Monitoring – Track offers and promotional pricing from competing OTAs and recommend relevant offers to maintain market competitiveness.
11. Issue Management – Identify and resolve issues such as incorrect discounts, expired offers, coupon failures, incorrect CMS content or campaign visibility issues.
12. Campaign Closure – Ensure expired campaigns and coupons are deactivated on time and maintain proper records of campaign configuration and performance.
Required Skills
· Experience in OTA, e-commerce, travel or digital platforms preferred.
· Hands-on experience with CMS and promotional/offer management systems.
· Understanding of coupon codes, discounts, promo rules and campaign configuration.
· Good understanding of website merchandising and customer journeys.
· Strong analytical and reporting skills.
· Good Excel/Google Sheets knowledge.
· Ability to coordinate with Product, Tech, Marketing and Operations teams.
· Strong attention to detail and ability to manage multiple campaigns simultaneously.
Preferred Experience
1–4 years of experience in Offers Management, CMS Management, E-commerce Operations, Product Operations, OTA Operations, Digital Marketing Operations or similar roles.
Ideal Candidate
The candidate should be highly detail-oriented, commercially aware and comfortable working with technology and operational teams, with the ability to manage multiple offers and campaigns while ensuring that pricing, eligibility and customer-facing content are accurate before and after launch.
Click on Apply to know more.