At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
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About the Role
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The Area Branch Operations Manager leads compliant operations processes and practices within a regional branch network. Responsible for maintaining the orderly workflow in the branch including audit, ongoing reports and overall service excellence. This position is accountable for the operations and audit compliance for a cluster of 4--6 branches working in conjunction with appropriate Branch personnel. This position assists Branch Managers with operational issues.
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What You Will Do
- Leads compliant operational practices within a regional branch network in the areas of operations and audit compliance.
- Works in conjunction with the Directors of Retail, Regional Managers and/or Branch Manager and Area Branch Operations Manager Team Lead, instituting new procedures within the region and training staff on updated procedure.
- Monitors compliance practices as they apply to retail products as it relates to BSA and SOX controls; Recommends changes to Directors of Retail, Regional Managers and Area Branch Operations Manager Team Lead.
- Accountable for reviewing legal exceptions that encompass durable POAs and Trusts in absence of a Branch Manager, approving wire transfers, assisting Retail Administration with operations issues.
- Works closely with the Directors of Retail and Regional Managers on audit compliance, branch procedure updates and special projects, including acquisition/conversion project management, as needed.
- Ensures branch security procedures are being followed.
- Reviews monthly operations compliance/audits for cluster branches, completes gap analysis, provides improvement plans and monitors corrective action.
- Develops the skill set of new and existing branch staff through coaching to be proficient in retail banking policy and procedure.
- Maintains a higher level of wire transfer authority to approve wire transfers from cluster branches in the absence of Branch Managers.
- Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies.