Product Owner - GWB Digital & Transformation Office

Develop & drive the transformation of the RM Marketing and Servicing Journey via an agile delivery framework. Key to this role is being able to understand business processes, identify improvement areas and work with external vendors, or teams of functional specialists comprising of existing product owners, engineers, operations, and designers across geographies to ensure the seamless delivery of an end-to-end solution that fits the needs of our business. Complement existing Product Owners in the ideation, design, development, and launch of digital solutions to enhance employee/customer experience. Re-engineer policies and processes before digitalisation and automation. Act as the voice of the customer, integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction. Develop and implement change management strategies and build strong relationships with users to facilitate smooth transitions during rollouts, ensuring adoption of new processes and tools. Advance the innovation and digital culture, manage the transformation actively and provide the right solutions without over-engineering.

Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.