Membership Sales Director | Full-Time | Carolina Club UNC Alumni

Oak View Group

Salary: $54k - $60k
Experience: 5+ yrs
Location: Chapel Hill, North Carolina, United States
Job type: Full-time

Required skills

Microsoft Word
Excel
Canva
Meta Platforms
Salesforce CRM

About the role

The Membership Sales Director is responsible for driving membership growth through strategic sales execution, marketing activation, and partnership development. This role serves as a key ambassador of the Club within the Chapel Hill and UNC communities to strengthen the Club’s presence, visibility, and value proposition to donors, alumni, corporate partners, and fans. The Director is charged with generating new membership revenue by building meaningful community relationships, creating referral pipelines, leveraging UNC Athletics engagement opportunities, and ensuring the club is positioned as the premier year-round destination for connection, dining, and elevated experiences. Success in this role is measured by the ability to consistently exceed membership sales targets while supporting retention initiatives and maintaining strong brand alignment with UNC.

This role pays an annual salary of $54,000-$60,000 and is commission eligible.

Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until August 7, 2026.

Drive new membership acquisition through proactive prospecting, strategic outreach, and relationship-driven sales execution.
Build and maintain a consistent pipeline of qualified leads through networking, referrals, and UNC athletics and other departmental engagement.
Conduct membership tours, follow-ups, presentations, and proposal delivery with a polished, high-touch approach.
Develop and execute targeted outreach strategies to key segments, including alumni, donors, business leaders, young professionals, and campus leadership.
Partner with the marketing team to execute membership campaigns, social media lead generation efforts, and local awareness initiatives.
Support the development of compelling membership collateral, digital marketing content, and community-facing messaging.
Represent the Club at high-visibility UNC athletics and other departmental events and community functions to build brand awareness and generate leads.
Establish and maintain strategic partnerships with local businesses, alumni groups, corporate networks, university stakeholders, and community organizations to drive membership referrals and increase visibility.
Serve as a key relationship manager for UNC stakeholders to ensure strong collaboration, alignment, and shared activation opportunities.
Identify and execute partnership opportunities that enhance member value while expanding the club's reach in the community.
Create referral pipelines through UNC, donor networks, and community partners.
Collaborate with Member Experience, Food & Beverage, and Events teams to ensure the membership value proposition is consistently delivered.
Support retention initiatives by staying connected with members, tracking engagement patterns, and helping proactively address dissatisfaction.
Ensure a seamless onboarding experience by supporting new member orientations and introducing members to key club offerings, staff, and community programming.
Strengthen member connection by facilitating introductions between members and encouraging participation in events and dining experiences.
Maintain accurate membership reporting, forecasting, and pipeline tracking to support revenue planning.
Manage membership-related expenses and contra budgets responsibly while maximizing ROI on sales and marketing initiatives.
Track progress against revenue goals and proactively adjust strategy to ensure annual membership targets are achieved.

Bachelor's Degree in Business or related field.
5-7 years of related experience in sales, preferably fundraising/hospitality/service industry, or equivalent combination of education and experience.
Undergraduate degree in business, marketing, public relations, communications, or hotel and restaurant management preferred.
Strong sales skills required, previous sales training preferred.
Proficient in applications including Microsoft Word, Excel, Canva, Meta, and Salesforce CRM.
Exceptional time management, organization, and prioritization skills; ability to work independently.
Excellent customer service orientation and focus on customer satisfaction are required.
Strong leadership and people skills, plus the ability to build and foster a team environment.
Ability to meet attendance requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines for the position, including weekends and/or holidays.

About Oak View Group

Global developer and operator of sports and entertainment venues.

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