PwC
Website:
pwc.com
Job details:
At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services.
You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job Profile Name
Process Analyst _O2C Process
Child Name
NA
Global LoS
NA
Global Network
NA
Global Competency Network
NA
Go-To-Market
Managed Services
Sector
Not Applicable
Programme Type
Experienced
Responsibilities
Responsible for defining, developing, and improving process at a strategic domain or value stream level.
Responsible for the development, implementation, administration, and measurement of unified process improvement initiatives. Collaborate across resources to ensure the domain or value stream level processes align with end to end and cross functional processes.
Minimum Degree Required: Bachelor’s degree in a related field or equivalent
Degree Preferred
Minimum Years of Experience: 0 to 4 years’ experience in business process improvement or project management experience
Certifications Required
Certifications Preferred:
Required Knowledge/Skills
- Analyze, define, and own Layer 4 processes at the enterprise level, including the definition of process owners, metrics and roadmap of key gaps and improvement areas.
- Identify and implement process improvement and execute on continuous process improvements through metrics and scorecard reporting.
- Provide functionality and process walk-throughs of current and future state processes.
- Collaborates with enterprise program leadership and business domain leadership to design and implement future state processes that achieve program goals, and end-to-end process re-engineering objectives.
- Accountable for analyzing, defining, documenting, and owning current and future state Layer 4 processes and related roadmaps and process performance metrics.
- Analyze and solve for basic to moderately complex functional and cross-functional dependencies. Creates Use Cases to model desired outcomes for systems and processes to address based on applicable operational scenarios.
- Analyzes program/project objectives to establish effective success measures via operational performance, desired outcomes, and the customer experience.
- Establishes goals, baselines, and reports performance throughout the project lifecycle. Implement control plans to ensure the business is effectively monitoring solutions for sustained improvement and compliance.
- Provides executive level leadership with project status reports, feedback, and analysis, including early warning indicators of project risks and mitigation plans. Effectively identifies and manages project stakeholders at all levels to prepare organizations for change, understand and mitigate resistance, and develop and implement communications plans.
- Conforms with enterprise standards by ensuring that processes are properly named and documented, and approved artifacts are used to ensure consistent approach, consumption, and application of best practices.
Preferred Knowledge/Skills
- Experience with SONET/ IP Based applications; Design, ASR, Activations and/or Technical background
- professional experience in Telecommunications, Program Management, as a Process Architect; or similar experience.
- Experience with process or policy development.
Click on Apply to know more.