About the role
Nykaa is hiring for the role of Non-Voice Process Associate!
About:
In this candidate needs to resolve the queries of clients through email and chats as a non-voice process The email and chat process is used to handle the complaints & queries of customers.
Responsibilities of the Candidate:
Provide information to customers through email & chats only.
Resolve queries & complaints of customers through emails & chats.
Requirements:
Candidate must be fluent in English.
Candidate must resolve queries of consumers and have negotiable skills.
Candidate can be an Undergraduate or Graduate.
Candidates having experience in customer service can be a plus point.
This job is sourced from a job board