Nutramax Laboratories - Sales Operations Associate

Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).

Summary of the Position:

As a Sales Operation Associate, you will play a crucial role in driving revenue growth for Nutramax. Your primary responsibilities management of SAC information and sales data, assist in the use of various data management tools (i.e. CRM) to support sales force operations and effectiveness and management of various customer (both distributor and veterinary) information. You will be an integral part of our sales team, working closely with both customers and outside sales personnel at all levels.

Responsibilities:

• Maintain weekly account updates for SAC, along with additional account attributes.
• Maintain sales data, track performance metrics and ensure sales targets are being met.
• Maintain distributor and corporate account rosters as they relate to account information and contact information, other team rosters and contact data.
• Maintain territory zip assignments and provide/update systems, distributors, and internal groups as needed.
• Utilize sales and customer relationship management (CRM) software and any other software and systems as assigned to improve sales effectiveness and ensure the efficient operation of the sale department.
• Update and maintain DNS list
• Evaluation, creation and submission of customers invoices so that customers can be reimbursed.
• Assist National Sales Director and Channel Manager in providing distribution partners with updated product content and images.
• Effectively build relationships and support the Sales Operations Manager, Vet Channel Manager, National Sales Manager, VP of Commercial - Veterinary, and sales team.
• Ensure smooth operations and effective collaboration between the sales team and other departments through excellent interpersonal and communication skills.
• Complete all assigned training in the timeframe specified. Training may include sales processes, products, and technical skills as needed.
• Complete special program requests as assigned.
• Complete all Projects assigned by the date specified. Assist consumer and veterinary business units with company sponsored events. Must be willing to cross train as needed to assist with department productivity.
• Maintain high level of professionalism and confidentiality.
• Perform other assigned duties as may be required to meet company objectives.

Minimum Requirements:

This position requires a high school diploma or equivalent. Candidate must possess two years of experience in a professional administrative, veterinary or sales-related environment. Exceptional written/oral communication skills required. Candidate must have a strong attention to detail with exceptional organization skills. Candidate must be a self-starter and able to multi-task and excel in a fast-paced environment with changing priorities. Ability to work well in a team environment with both in-person and remote team members required. MS Office Suite proficiency required, with advanced Microsoft Excel skills.

Supervisory Responsibilities: None.