Operations Manager

This Is Not Your Standard Operations Manager Job!

Are You the Calm in the Chaos?

Are You the Calm in the Chaos? This is not your normal Operations Manager role as the variables are constant, as is change, but the rewards are high.

We’re looking for the linchpin. The person who sees the whole board, keeps the wheels turning, the crew moving, the gear flowing, and the energy up—even when the clock’s ticking and it’s all on the line.

If your idea of 'operations' is a quiet office and predictable days, this isn’t it. We're Novatech, the ELITE of live AV event production in South Australia, and we need an Ops Manager who's the undisputed calm in the eye of our high energy storm, that is the events industry. This Ops role is the linchpin who keeps the heart of this beast pumping.

Who Are We?

We’re Novatech. If it’s big, loud, and unforgettable in SA (and often across Oz and even the world), chances are our fingerprints are all over it. AFL Gather Round? That was us. LIV Golf’s Aussie debut? Check. Dom Dolla setting the vibe across Australia? Ours. Cold Chisel at the Adelaide 500? You bet. And that's just a taste of the last year.

We're not just 'a' leading company; in South Australia, we are a respected production powerhouse known for delivering when it really counts. More than 80 brilliant, passionate, and utterly dedicated pros. We don't just supply AV; we make memories, blow minds, and deliver those 'you had to be there' goosebump moments. Our reason for being? Master the Experience. No exceptions, no excuses.

What’s the Role?

You’ll be running the engine room:

• Let's be blunt: you're the heart of our entire operational beast. This means owning the engine room – from our massive warehouse to the trucks hitting the road.
• You'll be leading (and we mean leading, not just managing) our Ops , Production & Support and Warehouse crews.
• You'll wrestle with the beast of scheduling people, tonnes of gear, and trucks against immovable deadlines.
• You’ll build systems that can withstand the beautiful chaos of live events.
• People, facility, safety, fleet – they’re your kingdom. You’re the voice of unflinching reason when everyone else is screaming (with excitement, mostly). You’ll be the bridge between chaos and clarity.
• You’ll also be working with some of the most creative, driven, and demanding professionals in the game—people who want the best from themselves, from you, and from the universe itself. They don’t settle. Neither should you.
• We’re active 24/7, 365. This means not your typical working week. A large supportive structure is in place that you’ll lead. Being there when needed and to drive that support as needed, it’s a real team sport that we play.

Who Are You?

• This isn't for the faint-hearted. You've probably got scars (metaphorical or literal) from the front lines of ops or logistics – if it's from live events, even better.
• You can lead a diverse crew with genuine empathy but aren't afraid to make tough calls and hold people accountable (including yourself).
• Your brain can probably run multiple shows simultaneously without crashing.
• A sense of humour isn't just recommended, it's a survival tool here. Nerves of steel? Essential. Love having fun at a fast pace? We’re for you!
• You're not the loudest in the room, but your calm dependability is legendary. People trust you to navigate the madness and find solutions, even when you're running on caffeine and sheer willpower.
• You don’t need to be loud. You need to be dependable. A good listener who leads by example.
• You don’t need all the answers— we’ll teach you. And be with you every step of the way.

What You’ll Get:

• So what’s in it for you, apart from the adrenaline and an insight into Australia’s leading events? You get the ultimate backstage pass to some of the most epic gigs in the country. No kidding, you'll feel the bass. But more than that, this is a genuine chance to make your mark with SA's #1.
• We’re serious about growth – yours and ours. Expect proper leadership mentoring, investment in your skills, and a team culture that’s more like a (slightly dysfunctional, very loyal) family. We talk a big game about 'people first,' and we mean it – ask the crew.

Final Word

This is more than a job. It’s an experience.

We’re not going to lie – this role will test you. It'll demand your best. But the payoff? Being at the heart of something truly massive in the entertainment world, right here in SA. You'll be shaping experiences that people talk about for years.

How to Apply

If you read all this and thought, 'Hell yes, that’s me,' then what are you waiting for? Stop scrolling, hit apply, and let’s see if you’ve got what it takes to help us make some serious magic.

It’s raw but know your limits. If you’re ready to bring order to the chaos—and have a hell of a time doing it—hit apply. Let’s make magic 🪄