Scrum Master - Data Science Products

At Novartis, we are reimagining medicine through the power of data and artificial intelligence. The Commercial organization is driving innovation across the entire customer engagement lifecycle using AI-driven insights and solutions. As a Scrum Master for Commercial AI Products, you will lead agile delivery teams building next-generation AI tools that empower our field force, enhance customer experience, and accelerate impact at scale. Your responsibilities include but are not limited to Serve as Scrum Master for one or more functional AI product teams focused on commercial use cases (e.g., next-best-action engines, predictive targeting, omnichannel optimization). Facilitate sprint planning, daily stand-ups, retrospectives, reviews, backlog refinement, and PI planning activities. Identify and help remove obstacles or bottlenecks that impede team progress, protect the agile team from external interruptions to execution and assist in conflict resolution Collaborate closely with Product Owners, Data Scientists, MLOps engineers, and Commercial stakeholders to ensure high-value deliveries. Track team performance through relevant Agile metrics (velocity, burn-down/up charts, etc.) and drive continuous improvement. Champion a culture of transparency, experimentation, and accountability within AI product teams. Ensure delivery aligns with Novartis quality, compliance, and ethical standards. What you'll bring to the role: Certification for Scrum Master role is desired from affiliation such as Scrum.org, (PSM) Scrumalliance.org (CSM), Scaledagile.com and applied knowledge on scaled agile framework Excellent communication, facilitation, and stakeholder management skills. Able to help other scrum masters in the organization to adopt Agile practices Familiarity with tools like Jira, Confluence, Azure DevOps, or similar. Coaching Certifications is a plus Certifications within Continuous Improvement disciplines and/or Agile Practices is a plus Desirable Requirements: Bachelor's or master's degree in computer science, Engineering, Business, or related field. 5+ years of experience as a Scrum master's in technology, data science, or digital product environments. Experience supporting AI/ML or advanced analytics product teams is highly desirable. Proven ability to work with global, cross-functional teams in a matrixed organization.

Novartis is a global healthcare company based in Switzerland that provides solutions to address the evolving needs of patients worldwide.