Customer Care Manager
Northwest Community Bank
- Experience
- 5+ yrs
- Location
- Avon, Connecticut, United States
- Job type
- Full-time
Required skills
- Microsoft Office
- CRM
- workforce management systems
- reporting tools
About the role
Bachelor's degree in business or related field preferred; 5-7 years banking/customer service/contact center experience; 3-5 years progressive leadership managing supervisors/teams; strong knowledge of banking products, regulations, and contact center technology; proficiency with Microsoft Office, CRM, and reporting tools.
About Northwest Community Bank
Mutual Connecticut community bank providing personal and business banking, loans, and financial planning to local customers.
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