Crew Services Agent

POSITION SUMMARY:

The Crew Services Agent will work closely with Captains, crew, Yacht Brokers, Owners, and industry professionals as well as the Director of Crew Services to facilitate all placements from start to finish.

ACCOUNTABILITIES:  

• Place as many crew as possible on Yachts and in Villas. 
• Visit as many yachts as possible to speak with the Department Heads with the object of soliciting business and relationship building. 
• Source Villas that might be in need of staff, whether it be seasonal or full time. 
• Reference check all candidates and be sure to place notes in the candidate file. 
• Attend Boat Shows (which ones is TBD) 
• Attend networking events and crew gatherings

ATTRIBUTES: 

• Well-presented and businesslike 
• Strong written, verbal and presentation skills 
• Self-motivated and self-driven 
• Ability to work on own initiative 
• Ability to think ahead and anticipate needs before they arise 
• Works well in a fast-paced environment 
• Ability to follow precise procedures
• Excellent organization skills 
• Attention to detail  
• Ability to maintain a high level of confidentiality at all times 
• Ability to work for different people at once, prioritize and multi-task 
• Ease in interacting with people and handling teamwork 
• Flexibility and availability when working at yacht shows and company events 

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE: 

• Yacht Sales Administration and Closing Experience required 
• Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), Dynamics 365 (CRM) and the Internet 
• Experience in the yachting industry required 
• Customer service experience preferred 
• Language Skills: Bilingual a plus 

 

*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. 

 

 

 

Northrop & Johnson offers yacht sales, yacht purchase, and new construction to yacht charter, charter management, and crew placement. Their team of sales brokers, charter brokers, charter managers, and crew placement are dedicated to fulfilling yachting desires by a commitment to clients and commerce within the industry.