Senior Lead, Service Delivery - IT Service Desk
Northern Trust
- Experience
- 10+ yrs
- Location
- Pune, Maharashtra, India
- Job type
- Full-time
Required skills
- Cisco CUIC
- Verint
- Avaya
- Microsoft 365
- Microsoft Intune
- Microsoft Entra ID
- ServiceNow
- Copilot
- VDI
- Citrix
- Windows 365
About the role
Requires 10+ years in technology operations, IT Service Desk leadership, ITSM expertise, automation and self-service experience, call center tools knowledge, Microsoft enterprise technology experience, and strong leadership skills.
About Northern Trust
Global provider of wealth, asset, and banking services.
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