Description
· Accurately collect, scan, index, and file patient health records in the electronic health record (EHR) system.
· Maintain and update patient records to ensure completeness, accuracy, and compliance with organizational policies.
· Process requests for medical records, including release of information, in accordance with HIPAA regulations.
· Verify patient information and documentation for accuracy and completeness prior to filing.
· Support providers and care teams by retrieving and distributing records in a timely manner.
· Monitor and correct documentation errors, duplicate records, and inconsistencies.
· Ensure proper handling, storage, and disposal of medical records to maintain confidentiality.
· Assist with audits, compliance reviews, and quality improvement initiatives.
· Maintain accuracy for updating any financial and demographic information in the PM system.
· Communicate with internal departments and external entities regarding record requests and follow-ups.
· Maintain knowledge of FQHC documentation standards and regulatory requirements.
· Performs other tasks as assigned.
Requirements
Minimum Qualifications
· High school diploma or equivalent required.
· Bilingual in Spanish is highly preferred.
· Minimum of 1 year of experience in medical records, health information management, or a healthcare setting preferred.
· Familiarity with electronic medical record (EMR) systems.
Knowledge, Skills, and Abilities
· Knowledge of HIPAA regulations and medical record confidentiality standards.
· Understanding of basic medical terminology and documentation practices.
· Strong attention to detail and organizational skills.
· Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
· Effective communication and interpersonal skills.
· Proficiency in computer systems, including EMRs and Microsoft Office applications.
· Ability to maintain accuracy while handling high volumes of information.
· Commitment to patient privacy, data integrity, and quality care.
Summary
The Medical Records Clerk is responsible for maintaining accurate, complete, and secure patient health records in compliance with regulatory and organizational standards. This role supports clinical and administrative teams by ensuring timely access to patient information, proper documentation practices, and efficient health information management within a fast-paced FQHC environment.