Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand.
We are looking for a motivated and detail-oriented Parts Counter Associate to join our busy Collision Center in Irving, TX. This role is essential in supporting our technicians and ensuring smooth, efficient repair operations.
What You’ll Do:
- Assist technicians by sourcing and ordering OEM and aftermarket parts
- Communicate with vendors, dealerships, and internal teams
- Ensure all parts are correctly billed to repair orders
- Support a fast-paced collision repair workflow
- Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line
- Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit emergency order if necessary
- Notify Service Advisor when special order parts are received
- Follow-up on back-ordered parts
- Maintain organized records of repair orders, invoices, insurance estimates and special order parts
What You’ll Need:
- Previous experience in an automotive parts or dealership environment preferred (collision experience required)
- Strong attention to detail and organization skills
- Ability to multitask in a high-volume, fast-paced environment
- Excellent communication and customer service skills
- Basic computer and dealership software knowledge (CDK, Reynolds, etc. is a plus)
- Team player with a strong work ethic
Benefits & Employee Perks
-
Medical, Dental, Vision, and Complimentary Life Insurance
-
401k Matching and FSA
-
Tuition Reimbursement
-
Paid Time Off (accrues)
-
Supplemental Insurance (Hospital, Accident, Critical Illness)
-
Discounts on Vehicles, Services, and Parts
