IFERP(Institute for Educational Research and Publication)
Website:
iferp.in
Job details:
📢 We’re Hiring | Non-IT QA – Quality Control Executive
Quality is essential to every successful customer interaction.
IFERP is looking for a Quality Control Executive to monitor and improve the quality of our internal and external voice and non-voice communications.
Key responsibilities:
• Call monitoring
• Chat evaluation
• Performance matrix formation
• Quality checking of voice communications
• Quality checking of non-voice communications
What we’re looking for:
• 1–3 years of relevant experience
• Excellent verbal and written English communication
• Strong attention to detail
• Ability to evaluate communication quality objectively
📍 Location: Anna Nagar, Chennai
🕒 Mode: Part-time | Full-time | Consultant
📩 Apply: santhalakshmi@technoarete.org
If you have a strong eye for quality and enjoy improving processes, this could be your next opportunity.
If you have any queries, feel free to comment below.
Follow IFERP for more opportunities and insights from the research and academic ecosystem.
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Click on Apply to know more.