Marketing Manager

About NoFraud  

NoFraud helps eCommerce brands keep more of every dollar earned by maximizing approval rates on quality orders, minimizing risk-related costs, and automating repetitive tasks. Powered by AI, a global merchant network, and expert fraud analysts, NoFraud provides customizable, adaptive tools that proactively identify vulnerabilities and eliminate operational friction.

NoFraud’s AI-powered decision engine analyzes thousands of data points in real time with unmatched accuracy, delivering 99.5% instant pass or fail decisions, with the remaining 0.5% escalated to expert analysts — ensuring legitimate customers are never mistakenly blocked. NoFraud reduces chargebacks and offers comprehensive fraud management solutions tailored to each brand’s needs.

Trusted by thousands of brands like Summer Fridays, HexClad, Burton, Promix, CurrentBody and True Classic — NoFraud enables businesses to scale with certainty.

About the Role  

As the Marketing Manager for NoFraud, you will play a pivotal role in executing the company's marketing initiatives and generating pipeline. Reporting to the Director of Growth Marketing, you will be responsible for developing and executing strategic marketing plans to increase brand awareness, drive demand, and support the sales and customer success teams to close and retain revenue.

You will  

• Execute integrated marketing programs and campaigns to promote NoFraud's solutions, targeting key industry verticals and buyer personas. Collaborate with cross-functional teams, including Sales, Customer Success, RevOps, and Product to help develop campaign assets and get them into the market.
• Drive demand generation activities through various channels, including field marketing, digital marketing, partner marketing, content marketing, email campaigns, and social media.
• Plan and execute in-person and remote field marketing initiatives, including conferences, dinners, webinars, and other events. This includes traveling to events and managing all on-site operations and partners.
• Develop comprehensive partner co-marketing initiatives by coordinating joint events, developing co-branded content assets, and strategically integrating partner offerings into existing campaigns.
• Coordinate with Sales, Product Marketing, and RevOps to develop compelling sales enablement tools and assets, including presentations, case studies, sales collateral, and training to support the sales cycle and drive demand effectively.
• Support marketing programs, campaigns and additional assets with content and messaging for Customer Success readiness to drive adoption of new and existing features. Develop customer success assets with consistent messaging to support strategic direction and highlight ongoing value to customers.
• Manage site monitoring, maintenance, and responses for app marketplaces and analyst reports. Develop campaigns to drive new reviews and partner with the Customer Success team to engage current customers.
• Collaborate with Product Management to ensure effective GTM strategies, including product launches, messaging, positioning, and sales enablement.
• Track and analyze marketing performance metrics, including lead generation, conversion rates, campaign ROI, and customer acquisition cost, to optimize marketing effectiveness and drive continuous improvement.

You have  

• Bachelor's degree in Marketing, Business Administration, or a related field; or equivalent experience.
• Proven experience (at least 5 years) in B2B marketing, preferably in SaaS and/or the fraud prevention space, with a focus on demand generation and field marketing.
• Intermediate knowledge of marketing automation platforms, CRM systems, and analytics tools (e.g., HubSpot, Salesforce, Google Analytics, Microsoft Dynamics, Outreach.io).
• Strong understanding of marketing principles, strategies, and tactics, with hands-on experience in digital marketing, content marketing, and event marketing.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively and proactively across teams and influence stakeholders at all levels within a remote, distributed team.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions to optimize marketing performance.
• Demonstrated project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.
• Experience leveraging AI tools for marketing automation, content creation, and campaign optimization, with the ability to strategically integrate AI capabilities into marketing workflows.
• Passion for technology and innovation, with a genuine interest in fraud prevention and cybersecurity.

Working at NoFraud

We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact. 

• ​Integrity: We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make.
• Pride: We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves.
• Humility: We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right.
• Impact: We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results.

f you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us! 

Equal Employment Opportunity

No Fraud, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.