Report

Customer Success Manager

Min Experience

3 years

Location

Austin, Texas, United States

JobType

full-time

About the job

Info This job is sourced from a job board

Overview

About the role

Location: Austin, TX (In-Office)
Job Type: Full-Time, Onsite
Department: Customer Success / SaaS

Noble Hearts HR Consulting & Staffing is partnering with an innovative AI-first SaaS company to hire a Customer Success Manager to support onboarding, adoption, and long-term customer success.

Role Highlights
• Lead customer onboarding and enablement
• Build trusted client relationships
• Conduct trainings and business reviews
• Track customer health metrics and KPIs
• Collaborate cross-functionally with Sales, Product, and Support

Requirements
• 3+ years in Customer Success, Account Management, or SaaS
• Strong communication and relationship-management skills
• Experience with SaaS platforms and CRMs
• Organized, proactive, and comfortable in a fast-paced environment
• Must live in or be willing to relocate to the Austin, TX area
• In-office role; proximity to the office is strongly preferred

Interested candidates are encouraged to apply.

#NowHiring #CustomerSuccessManager #AustinTXJobs #SaaSCareers
#TechJobs #AIJobs #CustomerExperience #ClientSuccess
#OnsiteRole #StartupCareers #B2BTech #HiringNow
#NobleHeartsHR #TechTalent #AustinCareers

About the company

At the heart of Noble Hearts HR Consulting & Staffing lies a simple belief: people matter. We see every client not as a business to be served, but as a community of individuals with distinct needs, aspirations, and challenges. Our success is measured by the success of the organizations we help, the development of the teams we support, and the positive impact we make on the lives of employees and clients alike. From our personalized approach to talent acquisition to our comprehensive HR compliance services, we are dedicated to being a trusted partner in every aspect of your organization’s HR journey. At Noble Hearts HR & Staffing, your people are our priority-and we’re here to ensure that they thrive.

Skills

account management

business reviews

cross-functionally

SaaS