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Customer Service/Customer Support Internship in Delhi

Location

Delhi, India

JobType

internship

About the job

Info This job is sourced from a job board

About the role

Selected Intern's Day-to-day Responsibilities Include

  • Responding to user inquiries via chat, email, and phone in a timely and friendly manner.
  • Assisting customers with product-related questions, account issues, and technical support.
  • Tracking and documenting recurring issues to help the product and engineering teams.
  • Gathering and sharing user feedback to improve the customer experience.

About Company: No Names, a dating app that prioritizes greater user security and control by eliminating ghosting conversations and dead-end connections, will redefine the way users date and find love. Instead of swiping through scores of profiles in the hope of finding a match, one can post a date to meet in person and focus on real-life off-screen connections.

Skills

technical support
user feedback