Invoicing & Data Management Specialist - Onsite

Description

For more than 50 years, Nixon Medical has been an industry leader in providing high-quality medical apparel and linens to outpatient healthcare centers. We pride ourselves in providing outstanding service to our clients.

Our teams work in a cross-functional way, using all kinds of competencies, our own and those of our suppliers and partners and are empowered to make changes to our processes through continuous improvement. Together the associates of Nixon Medical make a strong, united and successful team of committed professionals. Engaged in both daily work and with the fast- changing world, our associates always strive for the optimal solution to every task at hand.

We are searching for an Invoicing and Data Management Specialist to join our Finance Team! Our ideal candidate will have excellent customer service skills, detail-oriented and a serious multitasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. 

WHAT YOU’LL BE DOING:

• You will serve as a gateway for new accounts being set up on EDI invoicing and ensures new customers are appropriately setup in ABS to correctly receive their invoicing
• You will build, document and maintain Customer Invoice Matrix
• You will work with Sales Operations to integrate, maintain and enhance the relationship between Sales and Finance
• You will perform billing for key customers on weekly or monthly basis
• You will ensure Data Processing procedures are followed with quarterly re-routes/transfers
• You will drive value and manage projects focused on streamlining the back-office functions
• You will continually suggest and implement process improvements
• You will be the back-up for customer care associates and first point of contact for Customer Care escalation calls

Requirements

WHAT YOU’LL REQUIRE:

• Associate's degree or required equivalent related work experience
• 4 years of customer service experience required
• Proven working knowledge of MS Office is required. Knowledge of in-house computer programs preferred
• Exceptional communication skills, both written and verbal
• Strong analytical and problem-solving skills required to solve complex customer service issues
• Good working knowledge and skill in operating computers, data entry and office equipment, etc. required
• Demonstrated leadership skills with the ability to work independently under limited supervision
• Strong organizational skills with the ability to prioritize multiple tasks

Why Choose Nixon Medical?

Monday – Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance.

Comprehensive Benefits Package:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Quarterly Customer Service Bonus Program
• Company-Paid Life Insurance
• Employee Assistance Program

About Nixon Medical

For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we’ve built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission — to grow and create opportunities that enrich each other’s lives — comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.

Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.

We believe to grow and create opportunities that enrich each other’s lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.

Nixon Medical is an EEO/Affirmative Action Employer.