Zonal ManagerNIIT Foundationfull-timeRequired skillsMIS reportingDashboardsOperational analyticsAbout the roleKey ResponsibilitiesZonal Operations ManagementOversee overall operations and performance of all centers/projects within the assigned zone.Ensure successful implementation of skilling, education, digital literacy, and livelihood programs.Monitor operational KPIs, center productivity, training quality, and compliance standards.Drive process improvements and operational efficiency across regions.Leadership & Team ManagementLead Regional Managers, State Heads, Operations Teams, Placement Teams, and support staff.Ensure proper manpower planning, recruitment support, and succession planning.Conduct regular performance reviews and mentor regional leadership teams.Build a high-performance and accountable work culture.Client & Stakeholder ManagementMaintain strong relationships with CSR partners, government departments, corporates, and funding agencies.Represent the organization in strategic meetings and review discussions.Handle critical escalations and ensure timely resolution of operational challenges.Placement & Program DeliveryMonitor candidate mobilization, training delivery, certification, placements, and retention metrics.Ensure achievement of zonal targets related to enrollments, placements, and project outcomes.Strengthen employer partnerships and industry engagement initiatives.Financial & Compliance ManagementMonitor zonal budgets, operational costs, and resource utilization.Ensure adherence to organizational policies, audit requirements, and project compliance standards.Review MIS reports, dashboards, and performance analytics regularly.Strategic Planning & GrowthSupport expansion plans and new project implementations within the zone.Identify opportunities for operational enhancement and regional growth.Collaborate with leadership on strategic initiatives and process optimization.Required Skills & CompetenciesStrong leadership and multi-location operations management skills.Excellent stakeholder and client management abilities.Strong analytical, planning, and decision-making skills.Expertise in team handling, escalation management, and project execution.Proficiency in MIS reporting and operational monitoring.Ability to work in a fast-paced, target-driven environment.QualificationBachelor’s Degree / Master’s Degree in Management, Operations, Education, or related field.Experience10–15 years of experience in operations, skilling, CSR, education, livelihood, or training management.Experience in managing large-scale, multi-state operations preferred.Prior experience in handling government or CSR-funded projects will be an advantage.Preferred AttributesStrong strategic and execution-oriented mindset.Willingness to travel extensively across assigned zones.Proven track record in managing large teams and achieving operational targets.About NIIT FoundationEmpowering underserved communities through education and vocational skill development.This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.