ASSOCIATE TRAINING COORDINATOR - II (Gurgaon, Haryana, India)

About NIIT-MTS

At NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce. 

Link for our website: - https://www.niit.com/en/learning-outsourcing/services/ 

Job Summary

This is 1 year contract role with the scope of extend of contract or conversion into permanent based on performance. 

Responsibilities

• The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
• Assist the customers with the Training Administration issue/E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issue
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel
• Perform Training Management activities on the Learning Management Systems.

Candidate Eligibility & Perks

• Working knowledge of computers.
• Excellent Written & Verbal communication skills.
• In Night shifts-Night Allowances will be provided.
• Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Educational Qualification

• Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
• Distance P.G can apply , BE /MCA are not eligible, PGDM can apply

Experience

Freshers only

Competencies