Senior Professional Services Engineer (Chatbot)
NICE
- Experience
- 4+ yrs
- Location
- Pune, Maharashtra, India
- Job type
- Full-time
Required skills
- NICE CXone
- AI
- NLU
- ACD
- IVR
- ASR
- CRM
- APIs
- Generative AI
About the role
Bachelor's degree in technical or business field or equivalent experience; 4-8 years professional experience with 2+ years in digital channels or AI/Bot software preferred; technical configuration and programming of AI and contact center technologies; CRM integrations, APIs, and ecosystem technologies.
About NICE
Software provider for customer experience, financial crime, and public safety.
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