Tata Consultancy Services
Website:
tcs.com
Job details:
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: Nice CXOne Developer
Experience Range: 7 – 8 Years
Location: Chennai/Bengaluru/Hyderabad/Pune/Kolkata/NCR/Mumbai
Must Have:
- Strong expertise in NICE CXone and Cisco UCCE/UCCX
- contact center platforms, with a solid foundation in SIP, VoIP, and enterprise telephony.
- Experienced in cloud architectures on AWS and Azure, and skilled in API, middleware, and enterprise system integrations to enable seamless, scalable contact center solutions.
- Hands-on exposure to NICE CXone CCaaS.
- Strong understanding of NICE CXone architecture and Cisco contact center platforms (UCCE/UCCX), along with practical experience in SIP, VoIP, and telephony integrations.
- ith hands-on expertise in NICE CXone IVR and Bot development using Mpower Studio.
- Strong practical experience with NICE CXone development tools including Studio, APIs, and scripting, along with solid understanding of Cisco UCCE/UCCX call flows and routing logic.
- Proficient in programming languages such as JavaScript, Python, or .NET, and experienced in REST APIs, web services, and data exchange formats (JSON, XML) for enterprise integrations.
Good to Have:
- NICE CXone certification.
- Cisco CCNA/CCNP Collaboration
Click on Apply to know more.