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NHS Pensions Customer Administrator

Salary

£24.625k - £25.674k

Min Experience

0 years

Location

Fleetwood, Newcastle

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a team we are passionate about our people - we aim to create an environment that supports our colleagues to thrive, develop and progress. We are looking for several NHS Pensions Customer Administrators to join our team and carry out vital work that will support the NHS Pensions Service - could this be you? Our customers are at the heart of everything we do, and this role plays an important part of the excellent customer service we provide to both internal and external customers. The NHS Pensions Customer Operations area handles customer needs across multiple workstreams within the service. You will receive comprehensive training to set you up to succeed in the role and you will work as part of a team - connected to others. This is the perfect opportunity for someone looking to start or take the next step in their career, in a supportive, friendly environment with a team who will be focused on helping get the very best from you. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working Flexi time Hybrid working model Career development Active wellbeing and inclusion networks Excellent pension(23.7% employer contribution) Access to a wide range of benefits and high street discounts!

About the company

Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Skills

data-protection
customer-service
process-guides
technical-knowledge
customer-support