Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our growing team at Nextiva. In this role, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include troubleshooting software and hardware issues, guiding customers through complex technical problems, and working closely with our engineering team to resolve complex issues. You should have a strong understanding of cloud-based communication systems, telephony, and customer service best practices. Additionally, you should possess excellent communication and problem-solving skills to effectively address the needs of our diverse customer base. If you are passionate about technology, have a customer-centric mindset, and are eager to contribute to the success of a dynamic and innovative company, we encourage you to apply for this exciting opportunity.

Nextiva is a leading provider of unified customer experience management solutions. Our platform unifies team collaboration and customer experience, empowering businesses to deliver exceptional service and drive growth. Join the team that's changing the game.