About the role
The C2M QA Manager will be responsible for ensuring the highest standards of quality for Oracle Utilities C2M solutions, managing a team of QA specialists, and working closely with project stakeholders to ensure deliverables meet business and technical requirements. The successful candidate will have extensive experience in managing quality assurance processes, particularly within Oracle Utilities environments, and will be instrumental in driving the success of complex Oracle Utilities C2M implementations.
Key Responsibilities:
- Lead Quality Assurance: Oversee the QA process for Oracle Utilities C2M solutions, including test planning, execution, defect management, and reporting. Ensure all project deliverables adhere to the defined quality standards.
- Team Management: Lead, mentor, and manage a team of testers, ensuring efficient collaboration and productivity. Ensure continuous improvement within the team by providing training and development opportunities.
- Test Strategy Development: Define and implement test strategies, approaches, and plans for C2M solution projects. Create, review, and approve test cases and scripts to ensure comprehensive test coverage for all phases (system testing , system integration testing and UAT).
- Collaboration with Cross-Functional Teams: Work closely with Business Analysts, Developers, and Project Managers to define test requirements, provide feedback on solution design, and ensure alignment between business goals and technical execution.
- Defect Tracking & Resolution: Establish and manage defect tracking processes and tools. Collaborate with development teams to ensure the timely resolution of defects and issues raised during testing phases.
- Continuous Improvement: Establish and drive best practices in QA methodologies, tools, and processes. Propose and implement process improvements to enhance overall testing efficiency and effectiveness.
- Reporting and Metrics: Provide regular updates on QA status, risks, and issues to stakeholders. Produce quality metrics, test coverage reports, and defect analysis to drive decision-making.
Key Requirements:
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
- Experience:
- Minimum of 8-10 years of experience in Quality Assurance, with at least 5-7 years in Oracle Utilities C2M projects.
- Proven experience managing QA teams for large-scale Oracle Utilities implementations.
- Strong experience in Oracle Utilities suite, especially Customer to Meter (C2M) module.
- Extensive experience with testing tools such as HP ALM, Jira, Selenium, etc.
- Technical Skills:
- Hands-on experience with Oracle Utilities C2M.
- Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
- Leadership: Demonstrated leadership in managing and growing high-performing QA teams. Ability to mentor and guide teams through complex testing challenges.
- Soft Skills:
- Strong communication and interpersonal skills to work effectively with both technical and non-technical stakeholders.
- Detail-oriented, organized, and able to multitask across multiple projects.
- Problem-solving and decision-making ability in a fast-paced environment.
- Languages: Proficiency in English is required.
Preferred Qualifications:
- Certifications: ISTQB, Oracle Certifications, or relevant QA certifications.
- Experience with Oracle Utilities Implementation Methodologies: Knowledge of best practices specific to Oracle Utilities implementations
Additional Information:
- Travel: Travel is required to different locations within the Middle East, depending on project requirements.