Manager, Technical Support
New Relic
- Experience
- 5+ yrs
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- Salesforce
- ServiceCloud
- Google Workspace
- Tableau
About the role
5+ years leading technical support teams and operations, strong communication and coaching, data analysis skills, customer experience focus, familiarity with Salesforce/ServiceCloud/Google Workspace/Tableau, ability to handle escalations and participate in on-call rotation.
About New Relic
Provides an observability platform for monitoring and improving software performance.
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