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Job details:
Job Title: Network Security Engineer – L0 / L1
Location: Mumbai
Experience: 0–2 Years (L0) Max
3-5 Years (L1)
Shift: 24x7 Rotational Support
Job Summary
We are looking for enthusiastic and motivated
L0/L1 Network Security Engineers to join our SOC/NOC operations team in Mumbai. The candidate will be responsible for basic monitoring, alert handling, troubleshooting, and operational support for Firewall, DDoS, and IDS/IPS security environments.
Freshers with internship/project experience in cybersecurity or networking are also encouraged to apply.
Key Responsibilities Firewall Monitoring & Support
- Monitor firewall devices such as:
- Cisco Firewall
- Palo Alto
- Check Point
- Fortinet
- Perform basic troubleshooting for firewall-related alerts and connectivity issues
- Escalate critical incidents to L2/L3 teams
DDoS Monitoring
- Monitor DDoS protection tools and ISP-based mitigation solutions
- Support platforms like:
- Radware
- ISP DDoS protection solutions
- Identify abnormal traffic spikes and raise incidents as per SOP
IDS/IPS Operations
- Monitor IDS/IPS alerts and security events
- Basic exposure to:
- Perform initial alert validation and ticket creation
Incident & Ticket Management
- Handle incidents through ticketing tools
- Follow escalation matrix and operational procedures
- Ensure SLA adherence for ticket updates and closures
Monitoring & Reporting
- Monitor network/security dashboards and alerts
- Generate basic operational reports
- Maintain daily activity logs and incident documentation
Required Skills - Basic understanding of:
- Networking concepts (TCP/IP, VLAN, DNS, DHCP)
- Firewall technologies
- IDS/IPS concepts
- DDoS attacks and mitigation basics
- Knowledge of security monitoring tools is an advantage
- Familiarity with Windows/Linux basics preferred
Preferred Qualifications - B.E / B.Tech / BSc IT / BCA / MCA or equivalent
- Certifications preferred (optional):
- CCNA
- CEH
- Fortinet NSE
- Palo Alto fundamentals
- Internship or project experience in NOC/SOC preferred
Soft Skills
- Good communication and troubleshooting skills
- Willingness to work in rotational shifts
- Quick learner with positive attitude
- Ability to work in a team environment
Preferred Candidate Profile
- Immediate joiners preferred
- Candidates from Mumbai or willing to relocate preferred
- Freshers with cybersecurity training may also apply
Skills: security,network security,skills,firewall,ids/ips,ddos,ips,ids
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