Deal Desk Manager

At Netlify, the Deal Desk team partners with Sales, Finance, Legal, and Customer Success to accelerate revenue by guiding deals from quote creation through booking and hand-off to Finance. Acting as trusted advisors on pricing strategy, contract terms, and deal structure, we own the governance that keeps margins healthy while enabling reps to close business quickly. This role exists to ensure every deal aligns with company policy, recognizes revenue correctly, and lands in the general ledger without surprises while still maintaining a positive experience for the customer and the sales organization. By streamlining the quote-to-cash workflow and coaching Sales on best practices, Deal Desk directly impacts ARR growth, forecast accuracy, and Netlify's ability to scale efficiently. What You'll Do: Serve as the go-to advisor for Sales on deal structure, discount strategy, commercial terms, and Order Form generation meeting SLA targets for turnaround time. Own end-to-end deal governance: validate data accuracy, ensure compliance with revenue-recognition policies. Continuously improve quote-to-cash processes: document SOPs, automate approvals where possible, and drive cross-functional projects that reduce friction and improve speed to revenue. Support month-end / quarter-end close activities,reconciling bookings, resolving order exceptions, and collaborating with Accounting to ensure clean hand-off. What You'll Bring: Several years of Deal Desk or Order Management experience in a high-growth B2B SaaS environment. Expert knowledge of Salesforce (Opportunities, Products, Accounts) A strong grasp of SaaS pricing models, MRR/ARR metrics, and structuring multi-year deals Proven ability to interpret legal language and collaborate with Legal on non-standard terms (e.g., MSA redlines, data-privacy addenda). Advanced proficiency with Excel / Google Sheets skills (lookups, pivot tables) A track record of cross-functional partnership and crisp communication with Sales leadership, Finance, and Product teams. High attention to detail and a bias for documentation: you leave processes clearer and teams more self-sufficient than you found them.

Netlify is the most popular way to build, deploy and scale modern web applications. Home to millions of developers and thousands of enterprises, Netlify is the platform of choice for running modern composable web applications in production, from global corporate sites to complex e-commerce and SaaS applications. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you'd like to be part of, we're excited to connect with you!