Manager, Endpoint Platform Engineering (NJUS) (Columbus, OH, US, 43219)

NetJets

Experience: 8+ yrs
Location: Columbus, Ohio, United States
Job type: Full-time

Required skills

Microsoft Intune
Jamf
Patch My PC
Windows Autopilot
macOS enrollment
zero-touch deployment
Patch management
Endpoint management
PowerShell (assumed)
CIS security standards

About the role

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Manager of Endpoint Platform Engineering is responsible for leading the strategy, engineering, and daily operations of NetJets’ enterprise endpoint platforms, with a primary focus on Windows PCs and Apple MacBooks. This role manages a team of Engineers to deliver a modern, secure, and highly automated endpoint environment that supports business and operational needs. This role is critical to establishing and maintaining a secure, resilient, and scalable endpoint environment, ensuring devices are reliable, compliant, and aligned with both business needs and Cyber Security expectations.

Tasks and Responsibilities

Provide strategic direction and operational leadership for enterprise endpoint platforms, including Windows and macOS devices.
Manage and continuously improve device enrollment and provisioning capabilities, including Windows Autopilot, macOS enrollment, and zero‑touch deployment processes.
Own the packaging, testing, deployment, and lifecycle management of enterprise applications across Windows and macOS, including third‑party and internally developed applications using tools such as Microsoft Intune, Jamf, and Patch My PC.
Lead the planning and delivery of security patches and updates, including:
- Windows and macOS operating system updates
- Third‑party application security patches
- Device drivers, firmware, and BIOS updates
Establish and mature standardized, automated patching and deployment processes, including testing, deployment rings, remediation, and reporting.
Partner with Architecture, Cyber Security, End User Technology, and the Service Desk to align endpoint strategy with enterprise standards, security policies, and operational requirements.
Serve as a key liaison with Cyber Security to ensure endpoint platforms and supporting teams adhere to security policies, risk management guidance, and compliance (CIS) expectations.
Identify and mitigate endpoint security and operational risks, including device lifecycle management, and implement plans of action for risk reduction.
Build and leverage automation and AI-driven capabilities to streamline endpoint operations, improve reliability, and reduce manual effort.
Prepare and present status, health, compliance, and progress reporting related to endpoint platforms, application delivery, patching posture, and automation initiatives.

People & Leadership Responsibilities

Lead, coach, and develop a high-performing engineering organization, including performance evaluation, prioritization, and goal setting.
Provide guidance on technical decisions, operational practices, and administrative policies.
Drive adoption of modern endpoint engineering best practices and contribute to the ongoing maturity of NetJets’ enterprise IT capabilities.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in related field

Certifications and Licenses

Years of Experience

8-10 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Minimum of 4–6 years of proven experience managing a team of technical professionals
• Minimum of 8–10 years of experience in end-user support roles
• Technical knowledge of Windows endpoint platforms, including Windows OS management, deployment, configuration, patching, and lifecycle support
• Experience with Microsoft Intune (or similar enterprise endpoint management platform) for device management, policy enforcement, application deployment, and security controls
• Demonstrated ability to plan and execute large-scale, highly complex initiatives utilizing a highly skilled team of contributors
• Excel in collaboration, leadership, and building strong, effective teams
• Strong verbal and written communication skills, with the ability to relay technical concepts to a business audience
• Consistently driven to deliver results
• Proven experience delegating and managing project tasks across organizational boundaries
• Strong project management skills, with the ability to define clear expectations while meeting tight deadlines and budgets
• Strong problem-solving and logical thinking skills, with the ability to quickly absorb new technical concepts and build on learned knowledge
• Results-oriented individual with strong problem-solving, influencing, consensus-building, and negotiating skills
• Excellent listening, questioning, and customer service skills
• Demonstrates NetJets core competencies: Adaptability, Collaboration, Curiosity, Service-Oriented, and Strive for Positive Results
• Ability to maintain composure, tact, and effectiveness under stressful conditions
• Ability to organize information, manage time efficiently, and balance multiple priorities

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 67% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support

About NetJets

Provides fractional ownership and management of private jets.

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