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Technology Experience Specialist, Studio

Salary

₹18 - 24 LPA

Min Experience

2 years

Location

Manila, Philippines

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Technology Experience Specialist, you will be responsible for providing technical support and troubleshooting for the studio teams at Netflix, ensuring smooth operations and enabling our content creators to bring their visions to life. You will be the first point of contact for technical issues, working closely with the engineering team to resolve problems and improve the overall technology experience. Your role will involve a deep understanding of the studio's technology stack, proactive monitoring, and effective communication with stakeholders to maintain a high level of service and productivity.

About the company

Netflix is the world's leading internet entertainment service with over 221 million paid memberships in more than 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Skills

technical support
troubleshooting
communication
teamwork
problem-solving