Senior Program Manager, Product Discovery & Promotion

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. At Netflix, innovation is in our DNA. This is evident in our continuous improvements to the service for our members and the ways our teams work to support these enhancements. These improvements include promotional tactics that help people discover their new favorite shows, new ways to enjoy content, and iterations on our internal processes and technology that enable our teams to perform at their best. The Team & The Opportunity We are the Program Management team within the Product Discovery and Promotion (PDP) organization, responsible for driving complex initiatives across PDP and Netflix partner teams. This role focuses on effective planning and execution of programs that span multiple organizations and contribute to our top company objectives. We are seeking a Program Leader who will lead, shape, and execute programs, act as a proactive thought partner to key stakeholders. This is an individual contributor position with no people management responsibilities. About You: You are a highly motivated and experienced program leader who combines expertise in portfolio and program management with strong business acumen and executive presence. You possess a deep understanding of the creative ecosystem, excel at navigating ambiguity to chart new paths, and have excellent stakeholder relationship management skills. Your passion for continuous improvement drives your success. You have honed your ability to communicate and collaborate with executive stakeholders, making you a sought-after partner for shaping early business opportunities. Stakeholders across the organization trust you to translate these opportunities into programs that deliver tangible value and drive execution. You have proven expertise in planning, executing, and delivering complex, global, cross-organizational programs, whether they involve developing new products from scratch or implementing large-scale internal business improvements. You excel at breaking down complex requirements into manageable programs, interfacing with multiple cross-functional teams, and delivering solutions successfully and on time. You are known for having the right tools to secure stakeholder buy-in and align everyone on a program. You understand how and when to switch between high-level strategic thinking and hands-on execution to benefit the program. You strive for excellence in your craft and enjoy being part of a team that challenges one another and grows together. This alignment with Netflix's culture and values is one of the many ways your personal values resonate with the company. In this role you will: Stand up and drive enterprise-level global programs that are high-priority, ambiguous, and complex in nature. Identify broad trends and opportunities across your portfolio of programs to enhance impact and efficiency. Serve as a thought partner to key stakeholders, helping shape the vision and translate it into effective execution strategies. Manage, plan, and track program resources, milestones, deliverables, and communications throughout the execution of multiple programs. Anticipate and plan for future needs and challenges related to timelines, workflow changes, and program deliverables. Collaborate and lead across a diverse range of stakeholders, including Creative teams, Strategy and Analysis, Product Managers, and Engineering teams, to align on project plans, priorities, execution and delivery of highly technical initiatives. Share program management framework and best practices with PDP team members to enable them to effectively drive work streams within specific PDP initiatives. Work closely with other PDP program managers and cross-functional partners to identify common themes and trends in challenges and opportunities (e.g. innovation ideas) across regions, and propose ways to leverage these commonalities to create bigger opportunities across PDP overall. We seek a stellar program leader who: Embodies the Netflix culture values in their day-to-day life. Brings 10+ years of practical experience in managing complex portfolio, programs and projects in the technology and entertainment industries, especially where technology intersects with creativity. Possesses deep domain expertise and working knowledge in establishing and implementing portfolio and program management frameworks and best practices. Thrives in a fast-paced and demanding environment, possesses a high level of intellectual curiosity, and demonstrates strong judgment in the face of ambiguity. Can navigate through high degrees of ambiguity and translate strategic opportunities into tangible next steps. Is a strategic thinker who can proactively look around the corner to identify areas of opportunities within the team and organization using data and observations. Comfortable with both analytical and creative problem-solving approaches. Exhibits humility and is astonishingly objective and nonpolitical when it comes to working with people. Has a track record of influencing and activating diverse creative and technical cross-functional teams towards common goals, communicating effectively across cultures. Manages resources efficiently to optimize program and project outcomes, and provides honest, direct feedback.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.