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Customer Service Representative

Min Experience

0 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Customer Service Representative at Netflix, you'll be the face of our company, helping our members with a wide range of inquiries and requests. You'll be the first point of contact for customers, providing exceptional support and ensuring a seamless experience. Your role will involve troubleshooting technical issues, processing transactions, and ensuring customer satisfaction. You'll need to be an excellent communicator, have strong problem-solving skills, and be able to work collaboratively with cross-functional teams. If you're passionate about providing exceptional customer service and want to be a part of a global entertainment company, this is the role for you.

About the company

Netflix is the world's leading streaming entertainment service with over 223 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Skills

customer service
problem-solving
communication