Supply Chain Operations Specialist

The Supply Chain Operation Specialist role is crucial in ensuring excellent service and our commercial success. In this role you will lead the support of the activities from 'customer order' to 'proof of delivery', including: 1) Controlling order & fulfilment process of our strategic business: ensuring highest customer service level 2) Support commercial team with hands-on information (KPIs, signal watch-outs) based on SAP reports 3) Curiously exploring options in SAP to better support customers and sales team with KPIs 4) Extend support to operational team, coordinate POS material distribution and others Main Responsibilities: Ensure order fulfilment and communicate with customers to deliver the best possible customer service. responsibilities • Order processing, align on execution with supply chain partners & complete order administration cycle • Control order & fulfilment process: strong controlling focus in monitoring order flow, fine-tuning delivery routes, signal potential issues, measure performance of own – and external warehouse – performance and set up KPI dashboard for these processes. • Improve usage of IT (SAP/EDI) of operations team and become 'operations expert' of our SAP system and processes. We can use our system much more effectively, and use (built-in or developed) tools that are currently not implemented. Define where we can benefit and implement. • Support / improve reporting function for both external customers and internal customers / colleagues

Nestlé in the United States, part of Nestlé S.A., is committed to enhancing quality of life and contributing to a healthier future – for individuals and families, for our thriving and resilient communities, and for the planet. We are transforming our product portfolio – from pet care, premium water, frozen meals, and infant nutrition – to meet changing consumer needs by focusing on high-growth food, beverage and consumer categories. Our operations in the U.S. are composed of seven operating companies: Nestlé USA, Nestlé Purina, Nespresso, Gerber, Nestlé Health Science, Nestlé Professional, and Information Technology at Nestlé all focused on our mission of "Good Food, Good Life." Our organization offers tremendous potential for professional growth and achievement, opportunities to make an impact on a global scale, and substantial rewards for a job well done.