Genetics Counselor Assistant (Lake Nona Boulevard)

Nemours

Location: Orlando, Florida, United States
Job type: Full-time

Required skills

Chart
customer service

About the role

Nemours is seeking a Genetics Counseling Assistant to join our Nemours Children's Hospital team in the Lake Nona Boulevard location.

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

This position is responsible for the following:

Work closely with the team (physician and genetic counselor(s) in the Medical Genetics department to facilitate daily operations.
Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing.
Complete Genetic Testing requisition forms.
Obtain medical records, perform chart reviews.
Data collection and participation in Quality Improvement (QI) projects.
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s clinical coordinator or nurse manager.
Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.
Additional miscellaneous duties and responsibilities, as may be assigned by associate’s clinical coordinator or nurse manager.

Job Requirements

Bachelor's Degree required. Candidates currently enrolled in a four-year Bachelor's Degree program will be considered.
Valid American Heart Association BLS Certification within three months of employment and continue to maintain as required.

What We Offer

Competitive base compensation in the top quartile of the market
Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
Comprehensive benefits: health, life, dental, vision
403B with employer match.
Licensure, CME and dues allowance
Not-for-profit status; eligibility for Public Service Loan Forgiveness
For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

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Company

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.

About Nemours

Pediatric health system providing clinical care, research, and education.

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