Teaching Assistant

About Us: NCR Eduservices, a leading provider in educational services, delivers a comprehensive suite of solutions including e-tutoring, content development, academic delivery quality management, and extensive back-office support. Dedicated to addressing challenges for educational organizations, instructors, and learners through innovative strategies, the company is focused on enhancing education quality and accessibility. It holds ISO 9001:2015 and ISO 27001:2013 certifications, underscoring its commitment to quality management and information security. Position: Teaching Assistant Business Fundamentals Job Type: Work from Home Qualification : MBA in Business Management or a closely related field. Experience: 2+ years in Ed-tech Industry Process : Chat + Video & Audio Timing: 12:00 PM to 12:00 AM IST (9 hours/day within this range) Working Days : 6 Days (1st & 3rd Sat will be off) Key Responsibilities: Academic Support: Provide academic and administrative assistance to undergraduate or postgraduate students. Respond to academic inquiries within 24 hourspreferably within 1 hour during regular working hours. Proactive Engagement: Reach out to each student at least twice a month and conduct one-on-one sessions to review progress, address concerns, and answer questions based on a predefined checklist. Grading: Mark and grade 2 to 4 assignments per module each term. Collaborate with additional markers if needed to ensure all assignments are returned within one week.Work closely with the tutor manager and professors to maintain consistency in grading and support processes.Track student progress and provide regular updates to the manager. Deliver constructive feedback to help students improve their work.Serve as the main point of contact for academic-related inquiries and provide administrative support to academic staff and faculty members.Facilitate prompt and effective communication between academic staff and students to address queries and concerns efficiently.Strive for positive feedback by ensuring high-quality support and regularly incorporating student input into service improvements.

NCR Eduservices, a leading provider in educational services, delivers a comprehensive suite of solutions including e-tutoring, content development, academic delivery quality management, and extensive back-office support. Dedicated to addressing challenges for educational organizations, instructors, and learners through innovative strategies, the company is focused on enhancing education quality and accessibility. It holds ISO 9001:2015 and ISO 27001:2013 certifications, underscoring its commitment to quality management and information security.