%3Cp%3ECome work for us as a %3Cstrong%3E%3Cu%3EFEDERAL EMPLOYEE%3C/u%3E%3C/strong%3E and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.%26nbsp;%3C/p%3E%3Cp%3EBy choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available everywhere:%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EPAID ANNUAL AND SICK LEAVE%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EMEDICAL/DENTAL INSURANCE%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EFLEXIBLE SPENDING ACCOUNT%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EPENSION PLAN%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3E401K SAVINGS PLAN - UP TO 3% MATCH%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3ESHORT TERM DISABILITY/LONG TERM DISABILITY%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3ELIFE INSURANCE%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EPET INSURANCE%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3ETAX FREE SHOPPING PRIVILEGES%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EFREE BUS PASSES/FREE PARKING%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EDISCOUNTED TICKETS AT MWR%3C/strong%3E%3C/li%3E%3Cli%3E%3Cstrong%3EACCESS TO NAVY LODGE HOTELS WORLDWIDE%3C/strong%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EJob Summary:%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAs a Supervisory Sales Associate you will be the face of our company to both the associates and our customers.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EYou get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EYou will be directly responsible for assisting customers and helping them recognize the need for our products and services.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EYou will also be a team leader to the associates ensuring the work environment is positive and productive.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EThrough a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EHave a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3EDuties and Responsibilities:%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3ECustomer Service%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProactively engage and make a connection with customers.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAsking questions and listening to customer%27s needs.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EDirecting customers to merchandise informing them about upcoming events promotions mobile offers STAR card.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProvide premier customer service.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EOrganization%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMaintaining store appearance.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3ESales%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECross-selling products and knowing layout of the store.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMake suggestions to customer on latest trends and current promotions based on customer%27s individual needs.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EUpselling products.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ELearning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EUsing a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECompleting various forms of paperwork reports and reconciliation.%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EInventory%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EBe the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMay participate in periodic inventories.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EResponsible for the security of cash fixed assets and merchandise inventory.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProviding direction on assignments including prioritizing projects tasks managing merchandise and inventory.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EDependability%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAdherence to assigned work schedule.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAccurate and complete follow through on work assignments.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3ESupervisory Requirements%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProvides effective leadership demonstrates ability to direct train and motivate associates sets a positive example.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EResponsible for providing coaching and feedback timely and professionally.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProvide direction work assignments training to sales associates provide input to Department Manager on associate performance.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMay open close locations.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EOther Duties as assigned.%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EQUALIFICATIONS%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProduct Knowledge Moderate level of knowledge of products merchandise.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProvide training documentation to sales associates on product features.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EExperience 1-2 years of Retail or relevant work experience required 1 year of lead or supervisory experience preferred.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3ECommunication Skills%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EStrong interpersonal and communication skills.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to effectively communicate with customers peers and management.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to communicate on the telephone with proper etiquette.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMathematical Skills Basic math functions such as addition subtraction multiplication and division.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to use a calculator and calculate percentages and ratios.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMust be able to make change in American monetary units.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EReasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to work as part of a team and take initiative independent of direct supervision.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAbility to defuse escalated exchanges and create win win situation.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EPHYSICAL DEMANDS WORK ENVIRONMENT%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EThis position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMay occasionally involve stooping kneeling crouching and climbing ladders.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EVision abilities include close vision color vision depth perception and ability to adjust focus.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EInvolves lifting at least 25 lbs. and up to 50lbs in some departments.%26nbsp;%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EWork typically performed indoors but may be assigned outdoors depending upon location.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EOTHER SKILLS%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EEnthusiastic friendly and energetic with a desire to provide outstanding service.%26nbsp;%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EWORK HOURS%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAvailable to work a variety of hours which may include early mornings evenings weekends and holidays.%3C/li%3E%3C/ul%3E%3Cp%3EWork schedule requires flexibility, with shifts beginning as early as 6:00 a.m. and ending as late as 7:00 p.m. Availability to work evenings, weekends, and holidays is required.%26nbsp;%3C/p%3E
GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.