Senior Customer Experience Manager
NAVEX
- Salary
- $115k
- Experience
- 8+ yrs
- Location
- Charlotte, North Carolina, United States
- Job type
- Full-time
Required skills
- account management
- cross-functional
- SaaS
About the role
8+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership; proven ability to improve retention, expansion, and global CX performance; expertise in data-driven CX, customer health, and lifecycle analytics; strong executive communication and cross-functional influence skills.
About NAVEX
Private GRC software provider helping organizations manage risk, compliance, whistleblowing, training, and regulatory obligations.
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